top of page
Solar Panels Technician

PRIVACY POLICY

Customer Privacy Notice

Your privacy is and will always be enormously important to us. Our Privacy Notice is designed to provide transparency into our data practices in a format that is easy to read and navigate. Please read the sections below to understand how we collect, use, share, and safeguard your information in order to offer you the most seamless energy experience imaginable.

Privacy From Day One

Your Urjagrid energy monitoring systems collect data related to your energy usage, diagnostics, and performance. To protect your privacy from the moment you start using our products, Urjagrid does not associate the data generated by your energy systems with your identity or account by default. This ensures that no one but you have knowledge of your activities or usage history.

Your in-app experiences are also protected. From features that monitor your energy consumption to insights provided through our platforms, your information is kept private and secure, ensuring that the data collected is not linked to your identity or account.

Additionally, your energy products are designed with privacy in mind. Urjagrid aims to collect the minimum amount of personal data necessary for displaying your energy experience, providing services to you, and improving our products. We are committed to sharing your personal data only when necessary to operate or service your product, or we will ask for your permission.

Information We May Collect

We may collect information related to you or your use of our products and services:
•    Information from or about you
•    Information from or about your company/firm
•    Information from or about your energy monitoring systems
Depending on the Urjagrid products and services you request, own, or use, not all of these types of information may be applicable to you.

How We May Use Your Information

We may use the information we collect to:
•    Communicate with you
•    Fulfill our products and services
•    Improve and enhance development of our products and services
This includes contacting you to advise you of important updates, present products and offers tailored to you, or respond to your inquiries and fulfill your requests for product information and Urjagrid Updates.

Sharing Your Information

We may share information with:
•    Our service providers, business partners, and affiliates
•    Third parties you authorize
•    Other third parties as required by law
We limit how and with whom we share your personal data. Examples of when we may share your information include payment processing, order fulfillment, customer service, marketing, and other similar services.

Privacy Questions
For privacy questions or comments, to opt out from certain services, or to submit a data privacy request, please contact us.

bottom of page